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VIP Supervisor's Handbook
Author: Robin Popik  (UNITED STATES OF AMERICA)

VIP Supervisor's Handbook

Table of Content

VIP Program History and Benefits...................................................1

VIP Process at a Glance..................................................................2

Examples of VIP Positions...............................................................3

 Section I  Introduction

         Purpose of the VIP Program

         VIP Program Mission

         A. Role of the Volunteer Resources Group

         B. Role of the VIP Supervisor

         C. Role of the Volunteer

Section II Project Implementation and Operations

         A. Identify the Need for Volunteers

        B. Conduct Volunteer Needs Assessment

         C. Complete Job Request Procedure

           D. Designate a Volunteer Supervisor

Section III  Program Process

           A. Recruitment

           B. Interviewing

           C. Orientation and Training

           D. Volunteer Rights and Responsibilities

           E. Department Orientation and Supervision

           F. Placement

           G. Transfer

           H. Background Check and Confidentiality Statement

            I. Recordkeeping

           J. Workers' Compensation

          K. Grievance Procedure

            L. Resignation and/or Termination

           M. Appreciation and Recognition

Section IV Background & Driver's License Checks

          A. Criminal/Background Checks

          B. Driver's License Record Checks

Section V City Policies

         A. Confidentiality Policy

         B. Computer Usage Policy

         C. Workers' Compensation Policy

          D. Identification Cards Policy

 Section IV List of Forms -- these are on our City shared drive for everyone to us


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