VIP Supervisor's Handbook
Table of Content
VIP Program History and Benefits...................................................1
VIP Process at a Glance..................................................................2
Examples of VIP Positions...............................................................3
Section I Introduction
Purpose of the VIP Program
VIP Program Mission
A. Role of the Volunteer Resources Group
B. Role of the VIP Supervisor
C. Role of the Volunteer
Section II Project Implementation and Operations
A. Identify the Need for Volunteers
B. Conduct Volunteer Needs Assessment
C. Complete Job Request Procedure
D. Designate a Volunteer Supervisor
Section III Program Process
A. Recruitment
B. Interviewing
C. Orientation and Training
D. Volunteer Rights and Responsibilities
E. Department Orientation and Supervision
F. Placement
G. Transfer
H. Background Check and Confidentiality Statement
I. Recordkeeping
J. Workers' Compensation
K. Grievance Procedure
L. Resignation and/or Termination
M. Appreciation and Recognition
Section IV Background & Driver's License Checks
A. Criminal/Background Checks
B. Driver's License Record Checks
Section V City Policies
A. Confidentiality Policy
B. Computer Usage Policy
C. Workers' Compensation Policy
D. Identification Cards Policy
Section IV List of Forms -- these are on our City shared drive for everyone to us